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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Juan Barrientos

Juan Barrientos

February 28, 2025

5  out of  5
rating by Juan Barrientos
"Amazing service Angie and Julia are very helpful and considerate when it comes to customer service."
We responded:
"Thank you, Juan, for your wonderful feedback! I'm delighted to hear that Angie and Julia provided you with such helpful and considerate service. Their dedication to customer service truly makes a difference. If you have any questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Megan Gilliam

February 28, 2025

5  out of  5
rating by Megan Gilliam
"Knowledgeable and helpful service always"
We responded:
"Thank you, Megan, for your wonderful review! I'm glad to know that you find our service knowledgeable and helpful. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Jennifer Alvarez

Jennifer Alvarez

February 24, 2025

5  out of  5
rating by Jennifer Alvarez
"I had done a quote online and was confused on a renters insurance question but Charity called me the following day and was able to explain to me how to put the correct information so that the policy would be exactly what I need to provide to my renters"
We responded:
"Thank you, Jennifer, for sharing your experience! I'm happy to know that Charity was able to assist you with your question and ensure your policy met your needs. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Bee Allen

Bee Allen

February 21, 2025

5  out of  5
rating by Bee Allen
"Mario was so helpful to me! I don’t know much about getting any type of insurance and I was pretty nervous, but he made the process very simple and quick. When I’m ready for car insurance, I’m sure I’ll be headed back to State Farm and I’ll be asking for Mario!"
We responded:
"Thank you, Bee, for sharing your experience! I'm glad Mario could make the insurance process simple and quick for you. It's wonderful to know that you'll be returning to us for your insurance needs. We're here whenever you're ready, and Mario will be more than happy to assist you again. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Nat Borchers

Nat Borchers

February 13, 2025

5  out of  5
rating by Nat Borchers
"Jeb and his State Farm team were a referral. I had an urgent insurance need for my commercial property in Salem. Where other insurance brokers struggled, Jeb was able to quickly solve my problem without any hassles whatsoever. Jeb is a true professional - it’s clear why he’s been so successful - and he’s earned my respect and my business in just a short period of time. Thanks Jeb! 🙌"
We responded:
"Thank you, Nat, for sharing your experience! I'm glad we could assist with your insurance needs in Salem. Your respect and business mean a lot to me. If you ever need anything else, don't hesitate to reach out."
Profile photo of Flor Garibay

Flor Garibay

February 1, 2025

4  out of  5
rating by Flor Garibay
"Fast and easy. Came in for a quote on car insurance and left with a better deal than my previous insurance."
We responded:
"Thank you, Flor, for sharing your experience! I'm glad you found the process fast and easy, and that we could offer you a better deal on your insurance. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Kiorlanda Rodriguez

Kiorlanda Rodriguez

January 27, 2025

5  out of  5
rating by Kiorlanda Rodriguez
"Excelente servicio."
We responded:
"¡Gracias, Kiorlanda! Estoy muy contento de que estés satisfecha con nuestro servicio. Si necesitas ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
Profile photo of Cukis Rodriguez P

Cukis Rodriguez P

January 24, 2025

5  out of  5
rating by Cukis Rodriguez P
"State Farm insurance is just a way to get your car insured and get your money saved thank you Angie!! for your help and patience I really appreciate your help and thank you for your time."
We responded:
"Thank you, Cukis, for your wonderful feedback! I'm delighted to hear that Angie was able to assist you with your insurance needs. Your appreciation for her patience and help means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Norma

Norma

January 24, 2025

5  out of  5
rating by Norma
"Very nice and friendly. Whenever I call in they are always very friendly and helpful. Charity is so nice, she is always willing to help us with any questions or concerns we have and takes the time to explain everything to us regarding our policy."
We responded:
"Norma, thank you for your wonderful feedback! I'm happy to know that you find our team friendly and helpful whenever you call. Charity's dedication to assisting with your questions and explaining your policy is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Heather Shields

Heather Shields

January 13, 2025

1  out of  5
rating by Heather Shields
"Dear Jeb, as we speak, our business is looking for new coverage bcuz who wants to lose everything and have insurance they pay for years bail when they are needed most. Your company and United should be bankrupted and I am happy to do my part."
Profile photo of Robin Banks

Robin Banks

January 10, 2025

5  out of  5
rating by Robin Banks
"Charity immediately knew why I was calling the office and made handling my request a non-issue. I appreciate her knowledge (I wasn't left feeling uncertain about my next steps) and her quick responsiveness (I had details I needed in my inbox before hanging up with her). I've looked into other insurance companies to see if we can shave down what we spend yearly for coverage. State Farm is continuously the best price! We've been clients of Jeb's office for almost 20 years."
We responded:
"Thank you, Robin, for your wonderful feedback! I'm glad to hear that Charity was able to assist you so efficiently and provide the information you needed promptly. It's fantastic to know that you've found our pricing competitive and have been with us for almost 20 years. If you ever have more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of David Botello

David Botello

December 31, 2024

5  out of  5
rating by David Botello
"Great customer service"
We responded:
"Thank you, David! I'm glad you're happy with our customer service. "
Profile photo of Ky

Ky

December 27, 2024

5  out of  5
rating by Ky
"Super patient and helpful team"
We responded:
"Thank you, Ky! I'm glad to know our team was patient and helpful. We're here to assist you with any future needs or questions. Feel free to reach out anytime!"
Profile photo of Beth Banuelos

Beth Banuelos

December 25, 2024

5  out of  5
rating by Beth Banuelos
"Was my first time getting a quote by myself. He didn't rush me and explained it well and now I'm with state farm"
We responded:
"Thank you, Beth! I'm happy to know that your first experience getting a quote was smooth and informative. It's wonderful to have you with State Farm now. If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of Haley Neighbors

Haley Neighbors

December 18, 2024

5  out of  5
rating by Haley Neighbors
"Thank you Roselin for being so helpful and fast!! She was amazing to work with!"
We responded:
"I'm happy to hear about your positive experience with Roselin, Haley! Her dedication to providing helpful and efficient service is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out to our office."
Profile photo of Caitlin Gideon

Caitlin Gideon

December 14, 2024

5  out of  5
rating by Caitlin Gideon
"Extremely helpful"
We responded:
"Thank you, Caitlin! I'm glad you found our service helpful. We’re always here to assist with any of your insurance needs or questions. Have a great day!"
Profile photo of Jessie Vegas

Jessie Vegas

December 7, 2024

5  out of  5
rating by Jessie Vegas
"Amazing service, friendly person."
We responded:
"Jessie, thank you so much for your kind words! I'm happy you had a positive experience with our service. We're grateful for your support and look forward to assisting you with any future needs!"
Profile photo of Juan Sierra

Juan Sierra

November 27, 2024

5  out of  5
rating by Juan Sierra
"Muy buena atención y muy amables"
We responded:
"Juan, muchas gracias por tu comentario positivo. Me alegra saber que recibiste una atención amable y de calidad. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Saludos!"
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Lilia M

November 26, 2024

5  out of  5
rating by Lilia M
"Muy buen servicio por parte Julia Martinez."
We responded:
"Lilia thank you for the 5 star review"
Profile photo of Ricardo Gil

Ricardo Gil

November 19, 2024

5  out of  5
rating by Ricardo Gil
"Had an amazing experience with Mario Botello he made Shure to reach out 20 days later to remind me of the change in my tickets and saved me some extra cash great full for the service"
We responded:
"Ricardo, thank you for sharing your positive experience! I'm glad Mario was able to assist you and follow up to ensure everything was in order. It's wonderful to know he helped you save some extra cash. We appreciate your feedback and look forward to assisting you with any further insurance needs. - Jeb Barram - State Farm Insurance Agent, Salem, OR"
Profile photo of Avery Toran

Avery Toran

November 15, 2024

5  out of  5
rating by Avery Toran
"I had a great experience when I visited Jeb Barram's office off of Lancaster Drive in Salem. A fine young gentleman by the name Mario, was very professional and answered all my questions."
We responded:
"Avery, thank you for sharing your positive experience at our office! I'm glad Mario was able to assist you professionally and answer all your questions. We appreciate your feedback and look forward to helping you with any future needs. - Jeb Barram - State Farm Insurance Agent, Salem, OR"
Profile photo of Maria Masaligin

Maria Masaligin

November 8, 2024

5  out of  5
rating by Maria Masaligin
"Working with Angie was a wonderful experience, she made things quick and easy!"
We responded:
"Maria, thank you for sharing your experience! I'm glad to hear that Angie made everything quick and easy for you. We're happy to have her on our team and appreciate your positive feedback. If you need any further assistance, feel free to reach out anytime. - Jeb Barram - State Farm Insurance Agent, Salem, OR"
Profile photo of Elena V Masaligin

Elena V Masaligin

November 7, 2024

5  out of  5
rating by Elena V Masaligin
"Angie is amazing! She saved us so much money!!!! So relieved I spoke with her regarding my car insurance :)"
We responded:
"Hi Elena, Angie is indeed fantastic! I'm so glad she could help you save money on your auto insurance. We're always here to assist with any future needs or questions. Thanks for sharing your positive experience! - Jeb Barram - State Farm Insurance Agent, Salem, OR"
Profile photo of Taisa Chernishoff

Taisa Chernishoff

October 30, 2024

5  out of  5
rating by Taisa Chernishoff
"Quick, friendly & knowledgeable in any insurance related questions ☺️. Thank you Statefarm❤️"
We responded:
"Taisa, thank you for your wonderful review! I'm happy you found our team quick, friendly, and knowledgeable. We're always here to help with any insurance-related questions you might have. Your appreciation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Jeb Barram - State Farm Insurance Agent, Salem, OR"
Profile photo of Ashton Marshall

Ashton Marshall

October 29, 2024

5  out of  5
rating by Ashton Marshall
"I really enjoy this office. All of the staff are very helpful and easy to work with."
We responded:
"Ashton, thank you for your wonderful review! I'm glad to hear that you find our staff helpful and easy to work with. Your satisfaction is important to us, and we appreciate your kind words. If you ever need anything, don't hesitate to reach out. - Jeb Barram - State Farm Insurance Agent, Salem, OR"